Pramod Kumar
IT Specialist & Web Developer | ERP & AI Solutions | Cybersecurity
Executive Profile
Results-driven IT professional with 11+ years of experience spanning full-stack web development, custom ERP systems, Shopify e-commerce, network administration, cybersecurity, and AI-powered automation. Currently at Stag Global Pvt. Ltd., independently managing five international websites, a 25+ module custom ERP, Shopify stores, Flutter mobile apps, and the company's complete IT infrastructure. Proven ability to function as a one-person IT department — making technology decisions, managing vendors, planning IT roadmaps, training staff, and owning the full lifecycle of every digital system. Seeking an IT Manager role to apply technical depth in a formal leadership capacity — building high-performing IT teams and driving technology as a strategic business growth enabler.
Personal Details
Date of Birth:15-11-1988 (Age 37)
Marital Status:Married
Languages:English, Hindi
Location:Meerut, Uttar Pradesh
Core Competencies
IT Infrastructure & Network Administration
Web & E-Commerce Development
ERP / CRM System Design & Ownership
Team & Vendor Management
Cybersecurity Governance (CEHv8)
Data Analysis & Reporting (Power BI)
AI Tools & Automation (ChatGPT, Claude, Gemini)
IT Budget & Resource Planning
Project Management & IT Roadmap Planning
Digital Marketing & SEO Strategy
Technical Skills
| Web & E-Commerce | PHP / MySQL, HTML5, CSS3, JavaScript, WordPress (Custom Themes & Plugins), Shopify (Liquid), Laravel |
| AI Tools & Integration | ChatGPT, Claude, Gemini — AI-assisted development, Prompt Engineering, REST API integration |
| Data Analysis | Power BI (Dashboards, DAX, Power Query, KPI Reporting), MySQL Reporting, Google Analytics |
| Infrastructure | Windows Server, Linux (RHEL / RHCE), LAN/WAN, DNS, DHCP, VPN, Firewall, NAS Backup |
| Security | CEHv8 (EC-Council), SonicWall, Ethical Hacking, OWASP, Network Security Protocols |
| Networking & Certs | CCNA, MCSE, JCHNP — Cisco, Microsoft, Jetking certified |
| Automation & Cloud | WhatsApp API (WATi), AI Sensy, Google Search Console, Merchant Center, Cloudflare, AWS S3, Firebase, Git, MS Office Suite |
Professional Experience
IT Specialist & Web Developer
Jan 2024 – PresentStag Global Pvt. Ltd., Meerut
- Independently manage five international websites (stag.global, masita.com, b2b.masita.com) — uptime, performance optimisation, UI improvements, SEO, and access control.
- Designed, built, and maintain a custom 25+ module ERP/CRM portal covering HR, Payroll, Leave, Production, Orders, Inventory, BOM, Warranty, Sales, and Customer Management — used daily by all departments.
- Build and manage Shopify e-commerce stores with custom Liquid theming, payment gateway integrations, and SEO optimisation for global sales.
- Leverage AI tools (ChatGPT, Claude, Gemini) to accelerate development workflows, automate repetitive tasks, generate and review code, and deliver AI-powered features across ERP, websites, and e-commerce platforms.
- Administer full company network — LAN, Wi-Fi, servers, firewall, backups, DNS/SSL — and maintain cybersecurity governance including access control, endpoint security, and incident response.
- Built and maintain Power BI dashboards for management reporting — tracking IT performance, sales metrics, and operational KPIs.
- Provide cross-department IT leadership and digital solutions to Sales, Production, HR, Operations, and Marketing teams.
Web Developer
Apr 2018 – Jan 2024Webtech IT Solutions
- Led end-to-end delivery of 50+ web development projects — requirement gathering, development, QA, and deployment.
- Managed client relationships, defined project scopes, and maintained delivery timelines across simultaneous projects.
- Conducted QA reviews, performance audits, and code reviews; introduced best practices in responsive design, SEO, and security that became team standards.
Computer Software Trainer
Jul 2016 – Apr 2018Global Intelligence Technology
- Designed and delivered training programmes in C, C++, Java, PHP/MySQL, and Web Development.
- Mentored students through live projects, technical assessments, and career readiness.
Network & Server Administrator
Dec 2014 – Jul 2016Softyf Technologies Pvt. Ltd.
- Designed, implemented, and maintained enterprise LAN/WAN and server architectures.
- Deployed and managed firewalls, security systems, and intrusion detection solutions.
Technical / IT Support Engineer
Apr 2012 – Dec 2014Comptech Enterprises
- Provided IT support, Windows administration, SonicWall firewall management, and network security for EPFO.
Key Responsibility Areas — Stag Global Pvt. Ltd.
| # | Responsibility Area | Scope of Work |
|---|---|---|
| 1 | Website & Digital Infrastructure | End-to-end management of all five international websites — stag.global, masita.com, b2b.masita.com, stagglobal.ae, stagglobal.eu — covering uptime, performance, UI, SEO, and access control. |
| 2 | ERP / Internal Portals | 25+ module custom ERP: HR, Payroll, Leave, Orders, Production, Inventory, BOM, Warranty, Sales, and Customer Management — built from scratch, in daily use by all departments. |
| 3 | Mobile App Development | Flutter-based apps for product authentication, warranty verification, and employee operations — integrated with ERP and cloud backends. |
| 4 | E-Commerce & Sales Systems | Shopify stores with custom Liquid theming, payment gateways, and SEO — oversight of order flow, checkout, and product integrations. |
| 5 | AI Tools & Digital Automation | Integration of ChatGPT, Claude, and Gemini into ERP workflows, website pipelines, and e-commerce operations — automating tasks and enhancing productivity. |
| 6 | Data Analysis & Power BI | Power BI dashboards for IT performance, sales KPIs, and operational metrics — enabling data-driven management decisions. |
| 7 | SEO & Google Platforms | SEO governance, Google Search Console, Merchant Center, product indexing pipelines, and search performance reporting. |
| 8 | Infrastructure & Security | Hosting, NAS backup, DNS/SSL management, firewall configuration, cybersecurity governance, and incident response planning. |
| 9 | System Monitoring & Risk | Proactive monitoring of all websites, servers, backups, and email systems with automated alerting. |
| 10 | Cross-Department IT Leadership | Strategic IT support and digital solutions for Sales, Production, HR, Operations, and Marketing — functioning as a full IT department. |
Educational Qualifications
| Qualification | Institution | Specialisation |
|---|---|---|
| B.Tech — Computer Science | IETE, New Delhi | Bachelor of Technology in Computer Science |
| CEHv8 — Certified Ethical Hacker | MDCSM | Ethical Hacking & Penetration Testing |
| RHEL Certification | Jetking | Red Hat Enterprise Linux Administration |
| JCHNP Certification | Jetking | Hardware & Networking Professional |
| CCNA | Cisco Router | Cisco Certified Network Associate |
| MCSE | Microsoft Server | Microsoft Certified Solutions Expert |
| Intermediate (12th) | U.P. Board — B.P. Inter College | Science — Physics, Chemistry, Mathematics |
Certifications & Professional Development
CEH v8 — Certified Ethical Hacker (EC-Council)
CCNA — Cisco Certified Network Associate
MCSE — Microsoft Certified Solutions Expert
JCHNP — Hardware & Networking Professional (Jetking)
RHEL — Red Hat Enterprise Linux (Jetking)
Cyber Security Workshop — 13 India, New Delhi (Speaker)
Languages
Declaration
I hereby declare that all information provided in this resume is true, complete, and accurate to the best of my knowledge and belief.
Pramod Kumar
Meerut, Uttar Pradesh
Date: ___________________